Patient
Advocacy
The OptiMed Patient Advocacy program was established to
specifically provide a personal resource to those members
in need of counsel during their time of need. Our Advocacy
services exist to serve as a liaison between our members
and their healthcare providers. From member benefits to
financial obligations, our advocacy department will work
to ensure that members receive the most out of their OptiMed
Health Plan.
Our services include but are not limited to:
- Assisting our members with locating the best quality
doctors and pharmacy providers
- Benefit Pre-certification and Confirmation for doctors
and hospital visits
- Information gathering on financial options available
to our members
- Cost negotiation and Claims re-pricing
- Claims management
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