If you wish to dispute the company’s decision on this claim, you may register a complaint by contacting Fidelity Security Life Insurance Company at 3130 Broadway, P.O. Box 418131, Kansas City, Missouri 64141-8131.
You can also have this matter reviewed by the West Virginia Department of Insurance. Their address and telephone numbers are as follows:
Claims Services :(304)558-5838
P.O. BOX 50540
Charleston, WV 25205-0540